From 25 September 2014, biometric procedures have been introduced by Schengen Countries (*). As of 25 September 2014 The Visa Information System (VIS) which is in use by Schengen countries has been also launched in Turkey. The VIS is aimed to simplify the visa application process and border control procedures as well as fighting the counterfeit of documents and theft of identity.

Biometric enrolment consists of mandatory fingerprinting for all passport categories. Foreign Missions must collect biometric data – fingerprinting of ten fingers - and biometric photograph from all visa applicants. Consequently, all visa applicants, irrespective of nationality, shall be required to present themselves at the Consulate General of Greece in Istanbul, Izmir, Edirne or Greek Embassy in Ankara at the time of their visa application.

The following categories of applicants are exempted from the requirement to provide fingerprints:

• Children under the age of 12; (are not required to apply personally)
• People for whom fingerprinting is physically impossible. If the fingerprinting of fewer than 10 fingers is possible, the maximum number of fingerprints shall be taken. However, should the impossibility be temporary, the applicant shall be required to give the fingerprints at the following application.
• Heads of State or government and members of a national government with accompanying spouses, and the members of their official delegation when they are invited by Member States' governments or by international organizations for an official purpose;
• Sovereigns and other senior members of a royal family, when they are invited by Member States' governments or by international organizations for an official purpose.

Information on Biometric Procedures

Biometrics will be collected using discreet and non-intrusive process that captures a 10-digit fingerprint scan with a digital finger scanner and a live digital photograph will be taken at the time of application.

You should ensure that fingertips are free from any forms of decoration (henna, for example), abrasions or other markings, and that any facial cuts and bruises have healed or disappeared prior to providing the biometric data as these may affect the ability to provide acceptable finger-scans or photographs. Your face must be clearly visible for a photograph to be taken. You may also need to remove your glasses when the photograph is taken. With exception of religious head covering, you cannot; have hair that covers the eyes or wear a hat or scarf or any other item that obscures the face, hair or neck (with the exception of religious head coverings detailed below).

If you wear a head or neck covering for religious reasons you must ensure your face is clearly visible, from the bottom of your chin to above your eyebrows including both cheeks.

If possible both ears should also be displayed.

If you have cut or damaged your fingertips, you should make an appointment with the Visa Application Centre when the injury has healed.

If the biometric data (VIS) was not collected in the last 59 months by any of the Schengen countries you will be required to apply in person.

FREQUENTLY ASKED QUESTIONS – Visa Information System (VIS)

> What is biometrics enrolment and how is done?

It is a simple and discreet procedure of taking your finger print and a digital photograph at the time of submitting your visa application.

> Who has to apply for the Biometrics?

Foreign nationals from outside the European Economic Area visiting the Schengen countries

> Why must I give my biometrics as part of my application?

Providing biometrics helps to protect the identities of genuine applicants. It is easier for individuals to prove their identity and their travel status. It helps the Schengen countries tackle immigration abuse and identity fraud.

> Where can I complete my biometric Enrolment ?

You will be able to enrol your biometric information at the Visa Application Center after you submit your application. For further information you can call our Call Centre on +90 850 474 2021.

> What happens when I enrol my Biometrics information?

After you submit your application, your digital photo will be taken and then your fingerprints will be taken. – No ink is used. We are aware of the need to protect your data and to provide privacy biometrics will be taken in biometrics booths.

> How long does it take?

The biometric enrolment process takes about 10 minutes. There may be a short wait while we check your data.

> What about any medical or physical conditions that may require to provide the applicant with special arrangements?

If you or any dependents who are applying with you have a medical or physical condition which may require special arrangements to be made in order for your biometric features to be recorded, you must obtain a letter or other document giving the details of any such condition and enclose it with your application. Appropriate documentary evidence would be a letter from a treating clinic, such as a practicing doctor registered with the General Medical Council, giving details of the condition and/or special needs and explaining any arrangements that may be necessary.

> What happens if I refuse to give my biometrics?

If an applicant fails to make arrangements to provide their biometrics their application will be rejected.

> Do children below 12 years are required to be present in person to lodge visa application at the Visa Application Centre?

No.

> Can children between the ages of 12 and 18 give fingerprints without an accompanying adult?

No, children between the ages of 12-18 can provide fingerprints at the visa application center together with a parent or legal guardian.

> Why do I have to be fingerprinted again when I gave my biometrics overseas as part of my visa/entry clearance application?

This is to verify that an individual making an application is the same person who applied for the visa overseas and who came through the border.

> Are the fingerprints I have previously given to Turkish Authorities or non-Schengen countries valid?

Digital fingerprints given to the competent Turkish authorities for passport procedures or other than Schengen countries are invalid for visa procedures.

> My Visa Application was rejected. Is the biometrics I provided valid for my next application?

If your visa is rejected, you must provide fingerprints again.

120

Our Team

3600 M²

Service in the field

Application Center

120

Our Team

3600 M2

Service in the field

Application Center

Our Mission

To carry out our work efficiently, with universal quality and standards, by constantly improving together with our employees. To provide safe, transparent, fair and fast service by keeping customer satisfaction at the highest level.

Our Vision

To be able to respond to new needs with our infrastructure based on solid foundations, to offer flexible and fast solutions by combining our customer-oriented working system with technology, and to ensure the continuity and development of our current service quality.

Our Obligations

In line with Schengen Rules; To produce transparent service within the framework of security measures.

HR Policy

Our policy, our principles in line with our company's vision, mission and strategies:

Continuous improvement, efficient evaluation;
Contributing to individual and corporate performance by prioritizing operational strength
Transparency, accountability, diversity and inclusion
Corporate culture, team spirit

Education Development

Kosmos Visa Services supports the continuous development of its employees with training programs:

To contribute to the development of employees, primarily on issues such as company culture, company operational strength and security, through training planned within the company;
Prioritizing individual needs and supporting individuals in determining their special needs;
To offer mentor programs to our newly hired colleagues during orientation processes in order to help them adapt to the job and the corporate culture.

Performance Management

360 degree performance evaluation is implemented within the company. Annual plans are created in line with the determined goals and individual needs, supported by interviews, and measured through the performance system.

HR Policy

Our policy, our principles in line with our company's vision, mission and strategies:

Continuous improvement, efficient evaluation;
Contributing to individual and corporate performance by prioritizing operational strength
Transparency, accountability, diversity and inclusion
Corporate culture, team spirit

Education Development

Kosmos Visa Services supports the continuous development of its employees with training programs:

To contribute to the development of employees, primarily on issues such as company culture, company operational strength and security, through training planned within the company;
Prioritizing individual needs and supporting individuals in determining their special needs;
To offer mentor programs to our newly hired colleagues during orientation processes in order to help them adapt to the job and the corporate culture.

Performance Management

Recruitment Processes

As Kosmos Visa Services Human Resources, in order to create productive working environments, we apply a meticulous recruitment process with candidates who have the necessary skills and qualifications in accordance with the "right candidate for the right position" policy in the selection and placement processes.

Determination of Human Resource Needs

Competency Based Interview

Right Talent

Offer

Recruitment Processes

Determination of Human Resource Needs

Competency Based Interview

Right Talent

Offer

Determination of Human Resource Needs

Job Application

If you would like to be informed about open positions within Kosmos Visa Services and become a part of our family, you can click on the link below.

Your personal data is processed within the scope of the .

INFORMATION TEXT FOR CANDIDATES WHO APPLY FOR JOB
In accordance with the Personal Data Protection Law No. 6698 (“Law”), the candidate's name/surname, address, place and date of birth, telephone number, educational status, educational information, work experiences, foreign language knowledge, participation in the CV of job applicants are required. All kinds of information and documents, such as seminars, conferences and certificate programs, references and all data introducing the relevant person, and, if any, exam results conducted during the job interview process and evaluation notes of the relevant unit regarding the candidate, are within the scope of personal data.

Your personal data mentioned above; It may be processed by Kosmos Visa Services Limited Company (hereinafter referred to as “Kosmos”) as the “Data Controller” within the scope explained below.

1. Purpose for which Personal Data will be Processed:
Your personal data, evaluation of your job application request and suitability for the relevant position, execution and finalization of the recruitment processes within the framework of Kosmos's human resources policies, evaluation of your application for similar positions that will arise later in case the result is negative, and contacting you in this context, and Kosmos's recruitment procedures. It will be processed for purposes such as development and providing the necessary human resources to carry out Kosmos's commercial activities and operational processes.

2. To whom and for what purpose the processed personal data can be transferred:
Your personal data processed by Kosmos may be transferred to our business partners, the main employer and subcontractors, our group companies/shareholders, and when necessary, for the purposes explained in Article 1 of this Employee Candidate Information Text and for reasons that require transfer within the scope of the regulations related to the Law and limited to these reasons. If necessary, it may be transferred to official institutions and organizations, as well as to the databases of the information systems used by our Company.

3. Method and Legal Reason for Collecting Personal Data:
Within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law, your personal data may be processed within the framework of Kosmos's human resources policies, such as carrying out and finalizing recruitment processes and communicating with you within this scope, and carrying out Kosmos's commercial activities and operational processes. It is collected via e-mail, through Kosmos's website, human resources sites, in physical environment and through forms, based on the legitimate interest of Kosmos and the legal basis of obtaining explicit consent, for the purposes and provided that your fundamental rights and freedoms are not harmed.

4. Data Owner's Rights Listed in Article 11 of the Law:
In accordance with Article 11 of the Law; The data owner can apply to Kosmos using the methods determined by the Personal Data Protection Board;
- Learning whether personal data is processed or not,
- Requesting information if personal data has been processed,
- If personal data is being processed, learning the purpose of processing personal data and whether they are used for their intended purpose,
- If personal data is transferred to third parties at home or abroad, knowing the third parties to whom personal data is transferred,
- Requesting correction of personal data if they have been processed incompletely or incorrectly, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
- Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the law and other relevant legal provisions, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
- Object to the emergence of a result against the individual by analyzing the processed data exclusively through automatic systems,
- In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

IF YOU WANT TO CONTACT US FOR YOUR REQUESTS
If a request is made in writing;
A signed copy of the "KVKK Application Form" available on our website (https://www.kosmosvize.com.tr/) along with a document proving your identity, showing that you are authorized to apply for the rights listed in Article 11, either in person or You can deliver it by proxy with a notarized power of attorney, or through a notary public to “Astoria AVM, Esentepe Mah. You can send it to the address “Büyükdere Cad No 127 Astoria B1 floor M32 Esentepe/Şişli/İstanbul”.

If a request is made electronically;
By signing the KVKK Application Form with an electronic or mobile signature with a "secure electronic signature" certificate defined in the Electronic Signature Law No. 5070, it can be sent to our Company's Registered Electronic Mail (KEP) address: "kosmos@hs03.kep.tr". , or you can send it to the e-mail address “info@kosmosvize.com” by using the e-mail address you have previously notified our Company and registered in our systems.

Your requests submitted to our company will be answered in writing or electronically as soon as possible and within thirty days at the latest, depending on the nature of your request.

View Positions

Send CV

Would you contribute to our development?

Fill out our survey, contribute to our development!

Survey Form